Terms & Conditions

Last Updated: August 21, 2025

1. Company Information

Cartrigo Info is operated by Cartrigo Info LLC, a U.S.-based online retailer specializing in printers, cartridges, and printing accessories.

Registered Address: 539 W. Commerce Street, #8470, Dallas, TX 75208, United States

Contact: info@cartrigoinfo.com

Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (CST)

2. Acceptance of Terms

By accessing or purchasing from Cartrigo Info, you agree to be bound by these Terms & Conditions and our Privacy Policy.

3. Brand Independence Disclaimer

Cartrigo Info is an independent retailer of printing equipment and consumables. We are not affiliated, associated, authorized, or endorsed by any Original Equipment Manufacturer (OEM) including but not limited to HP, Canon, Epson, Brother, Samsung, or Ricoh.

All product names, trademarks, and registered brands are the property of their respective owners. Any mention of such names is solely for identification and compatibility purposes.

4. Product Information

• Product descriptions, specifications, and prices are accurate to the best of our knowledge.
• Images are for illustration only; actual products may vary.
• We reserve the right to correct pricing errors or update availability without notice.

5. Orders & Payments

• Orders are accepted through our secure online checkout system.
• Accepted payment methods: Visa, MasterCard, American Express, PayPal, Discover.
• Prices are displayed in USD and are subject to applicable sales tax.
• Order confirmation is sent via email upon successful payment.

6. Shipping & Delivery

• Nationwide shipping via UPS, FedEx, and USPS.
• Processing Time: 1–2 business days after order confirmation.
• Delivery Time: 3–5 business days (standard), 1–2 days (express).
• Tracking details are emailed once your order is shipped.
• We are not liable for delays due to carriers, customs, or incorrect addresses.

7. Returns & Refund Policy

We accept returns within 30 days of delivery if items are unused, unopened, and in original packaging. Contact us at info@cartrigoinfo.com to initiate a return.

Refunds are processed within 5–7 business days after inspection. Defective or damaged items will be replaced at no cost.

For complete details, see our Refund Policy.

8. Intellectual Property Rights

All text, images, and content on this site are owned or licensed by Cartrigo Info LLC. Reproduction or distribution without permission is prohibited.

9. Limitation of Liability

Cartrigo Info is not liable for indirect, incidental, or consequential damages including but not limited to:

• Loss of profit, data, or business interruption
• Misuse or unauthorized use of our products or website
• Technical issues or third-party actions

Our total liability shall not exceed the total amount paid for the product purchased.

10. Security & SSL Protection

We use 256-bit SSL encryption to secure your data during checkout. We do not store credit card details on our servers.

11. Privacy & Data Protection

Your data is collected and processed in accordance with our Privacy Policy.

12. User Responsibilities

• Provide accurate and truthful information at checkout.
• Do not use the site for fraudulent or illegal activities.
• Do not copy or misuse product content.

13. Governing Law

These Terms are governed by the laws of the State of Texas, USA. All disputes are subject to the exclusive jurisdiction of Dallas County courts.

14. Changes to Terms

We may update or modify these Terms at any time without notice. The latest version will always be available on this page.

15. Contact Us

For questions regarding these Terms & Conditions, contact:

Email: info@cartrigoinfo.com
Address: 539 W. Commerce Street, #8470, Dallas, TX 75208, USA