Privacy Policy

Last Updated: August 21, 2025

1. Information We Collect

We collect the information in two directions:

a) In a direct way, in the information you provide

This includes:

• Name, e-mail, phone number
• Billing and shipping addresses
• Login account (in case you create an account)
• Billing information (confidentially provided by a well-known payment company)
• The questions or messages that you send to us

b) Recording of automatic information

When you visit our site, we may collect certain technical information such as:

• IP address and device type
• Browser type and version
• Visits and time of stay on the site
• Basic session data (e.g., shop and checkout features)

We apply this information to make our site easier and more effective.

2. How We Use Your Information

• Process orders and payments
• Confirm orders and delivery
• Make the site more functional and improve user experience
• Respond to customer requests and queries
• Grant access to the account (where necessary)
• Comply with legal or regulatory needs

We do not sell or trade your personal information to any third party.

3. Payment Information

Payments are securely processed by trusted third-party providers. We do not store full payment card numbers on our servers. Saved payment options are tokenized by our payment partners for your safety.

4. Web Tracking and Internet Cookies

We use cookies only for essential and functional purposes, including:

• Offering secure connections or log-ins
• Managing shopping carts and checkouts
• Remembering basic preferences

We do not use advertising or tracking cookies unless otherwise stated. Visit our Cookie Policy for more details.

5. When We Share Information

We may share necessary information with:

• Qualified service providers (e.g., payment gateways, delivery companies)
• Customer support platforms
• Legal authorities when required by law

All third-party providers are obligated to safeguard your data and use it solely for the intended purposes.

6. Data Security

Our standard security measures include:

• Encryption of data transmission (SSL/TLS)
• Secure payment processing
• Restricted access to sensitive data
• Regular security monitoring and audits

While we strive to ensure maximum protection, no online system is entirely risk-free.

7. Your Rights and Choices

You have the right to:

• Request a copy of your personal data
• Ask for corrections to inaccurate information
• Request deletion of your data (where legally permitted)
• Opt out of unnecessary communications

To exercise your rights, contact us using the details below.

8. Account Management (Where Necessary)

If you create an account, you are responsible for maintaining your login security. You may modify or remove your account details anytime through your account dashboard or by contacting us.

9. Data Retention

We retain your information only as long as necessary to:

• Complete transactions
• Provide customer support
• Comply with legal obligations
• Resolve disputes

Once your information is no longer needed, we delete or anonymize it securely.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect their data. If you believe a child has shared personal data with us, please contact us immediately so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy as needed to reflect legal, operational, or service-related changes. Any updates will be reflected with a new "Last Updated" date.

12. Contact Us

If you have any concerns or questions regarding this Privacy Policy or how your information is used, please contact us:

• Email: info@cartrigoinfo.com
• Location: 539 W. Commerce St #8470 Dallas, TX 75208