Privacy Policy

Last Updated: September, 2025

At Cartrigo Info, your privacy is our priority. As a platform operated by PRIME FIX SOLUTIONS LLC, we’re committed to being transparent about how we collect, use, store, and protect your personal information when you use our website or services. By accessing or using our website, you agree to the practices described below.

1. Information We Collect

We collect different types of information to deliver a seamless, secure shopping experience:

a. Personal Information

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Account login credentials (if you create an account)

b. System & Technical Information

  • IP address, browser type and version
  • Device type and operating system
  • Pages visited and time spent
  • Shopping cart and checkout behaviour

c. Usage Data & Preferences

We gather analytics and anonymous data to understand browsing patterns and improve site performance.

d. Cookies & Tracking Technologies

  • Remember your preferences (region, currency, etc.)
  • Manage shopping cart and checkout flow
  • Monitor user interactions and website traffic

Where required by law, we will ask for cookie consent. You can manage cookies via your browser settings.

2. How We Use Your Information

  • Processing orders, renewals, and shipments
  • Authenticating payments and preventing fraud
  • Improving site performance and user experience
  • Providing customer support and responding to queries
  • Sending service-related updates (opt-out available for marketing)
  • Complying with legal requirements

We do not sell or lease your personal information to third-party marketers without your explicit consent.

3. Data Security

  • Secure SSL/TLS encryption
  • Access control for authorised personnel only
  • Regular security reviews and audits

No online system is 100% secure. We encourage you to use strong passwords and updated devices.

4. Third-Party Services

We may engage trusted third parties such as payment gateways, shipping carriers, and analytics tools. These providers are required to protect your data and use it only for assigned functions.

We do not share your information with advertisers or profiling services without your consent.

5. Your Rights

Based on your region (e.g., GDPR), you may:

  • Access your personal data
  • Correct or update your information
  • Request deletion when legally allowed
  • Restrict or object to data processing
  • Opt-out of promotional communication

To exercise your rights, contact us at info@cartrigoinfo.com. We will verify your identity before processing requests.

6. Children’s Privacy

We do not knowingly collect information from children under the legally applicable age (13 or 16 depending on your region). If we learn such data exists, it will be removed.

7. International Data Transfer

Your data may be stored or processed outside your home country, but we ensure it is protected according to global standards.

8. Changes to This Policy

We may update this Privacy Policy due to changes in business, technology, or legal requirements. The “Last Updated” date will reflect major updates.

9. Contact Us

If you have questions or requests about your data, contact us:

Thank you for choosing Cartrigo Info. Your trust matters to us.